The protection of personal data and the safeguarding of our clients’ personal and financial information is of utmost importance to us. Therefore, we process your information strictly in accordance with applicable legislation, specifically the General Data Protection Regulation (EU) 2016/679, commonly known as GDPR, the Bulgarian Personal Data Protection Act (PDPA), and the Electronic Commerce Act (ECA).
Please review this declaration, which informs you about the most important aspects of how Sportissimo Ltd (hereinafter referred to as “We” or “the Company”) processes your data. In this declaration, we outline the key aspects of processing your data on our website. We also provide information regarding the timeframes and legal bases for collecting, processing, storing, using, destroying, and protecting your personal information, except in cases where you provide us with explicit consent to do so.
What Happens to Your Data When You Contact Us?
When you contact us through the form on our website or by email, we store your data for the period necessary to process your request and respond to any follow-up questions. We do not share this information with third parties without your explicit consent.
Storage of Your Data
To facilitate the ordering and purchasing process, as well as the subsequent fulfillment of the contract with you, we store your IP address, full name, address, email address, and payment method details, such as your credit card number.
The data you provide is necessary for us to fulfill our pre-contractual or contractual obligations toward you. We do not share this data with third parties, except for:
- The payment service provider (bank, PayPal, ePay)
- The courier company delivering your purchase
- Our accountant
- CloudCart Ltd., our data processor under GDPR, with whom we have a data processing agreement.
For incomplete orders, we retain the entered data for 30 days and may inform you periodically about the order status and your options. For completed orders and fulfilled contracts, in accordance with Articles 6(1)(a) and (b) of GDPR, we store all related data for the 10-year period required under Article 12 of the Accounting Act (Bulgaria).
Opt-Out Option
If, for any reason, you wish to opt out of the services provided via the cookies mentioned above, please visit the “Exercise Your Rights!” section on our website and follow the steps provided.
Newsletter
You can subscribe to our newsletter by completing the form on our website. For this, we require your email address and your consent to receive such communications.
After subscribing, you will receive a confirmation email with a link to verify your subscription.
You can unsubscribe from the newsletter at any time by sending a request to [email protected]
or by clicking the “Unsubscribe” button. Your data related to the newsletter will be deleted immediately.
You have the right to access your data that we process, as well as the right to correct, delete (the right to be forgotten), restrict processing, data portability, withdraw consent, and object.
If you believe that our processing of your data violates personal data protection regulations, or if you consider that your rights under these regulations have been infringed in any way, you may contact the competent supervisory authority. In Bulgaria, this is the Commission for Personal Data Protection (CPDP).
Contact us:
Sportissimo Ltd, Sofia, 7-9 Porto Lagos Str, [email protected], 359885002001